Founder / Paradise Fitness Clubs
Paul Brown

Known globally as Mr Retention for his ground breaking work in exercise adherence and member retention, after 25 years consulting and speaking in 36 countries, Paul Brown put his passport away in 2022 and created Australia’s Best Independent Fitness Studio model, Paradise Fitness Clubs.

Setting new standards in client service, programming and equipment design, the club boasts an unprecedented 1.6% monthly attrition over its first 4 years to date. Recently doubling thw club in size and installing his own patented equipment, Brown has proven yet again that thinking outside the box is essential to success in this highly competitive world.

I L Y
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Marketing & Member Experience Summit
The Community Playbook: How to build member loyalty that outlasts price
Friday 11 September 2026
2:30 pm - 3:00 pm
Business of Fitness Theatre 1
aus-fitness-industry-speaker-mel-tempest
Mel Tempest
CEO
Ignite Fitness Business Events
Paul Brown
Founder
Paradise Fitness Clubs
aus-fitness-industry-speaker-carolyn-morris
Carolyn Morris
CEO
YMCA Victoria
Marketing & Member Experience Summit
Retention is a Revenue Strategy: The member experience decisions that keep people longer
Saturday 12 September 2026
1:00 pm - 1:30 pm
Business of Fitness Theatre 1
Paul Brown
Founder
Paradise Fitness Clubs
aus-fitness-industry-speaker-steve-grant
Steve Grant
Founder & Director
Gymhub
Steff Doney
Education & Mentor Lead
KX Pilates
aus-fitness-industry-speaker-kurt-juson
Kurt Juson
Country Manager
ClubWise