Do you have an amazing member journey planned out, but struggle to execute it? You aren’t alone, and it's not your fault. The good news? It's actually very achievable!

In this talk-come-workshop, Olivia is not going to be presenting you with visions from the future, but instead showcase the technology that is available and at your fingertips right now. She will dive into how you can transform your marketing outputs and strategy with tools that enable you to gain a deeper understanding of your members behaviours and future intentions! Whilst unlocking the member journey, Olivia will reveal how you can achieve targeted, multi-channel, hyper-personalized member engagements, without you even having to lift a finger.