The fitness industry is constantly innovating, not only in technique and equipment but mostly in the way we communicate and interact with our members. In this highly competitive environment, it costs significantly more to attract new members than it does to retain your members so it becomes crucial to get to know every single member in your facility and deliver a personalised experience they will love and continue to enjoy for years to come. Join Nathan as he reveals the latest innovations in the CRM management space and how these can increase your member engagement.